I have just been using the wooden cuticle sticks, and occasionally a rubber tipped one. The rubber one doesn't work very well for me, and the wooden ones break and collect a lot of debris. I didn't know they made metal ones until a recent visit to Konad. I really love it- it works gently, and I can clean it easily.
The hand balm is kind of pharmaceutical but seems to be working well, it isn't a balm so much, more like a really absorbent lotion. It reminds me of another hand cream I used before, Lubriderm or Neutrogena maybe???